Privacy Policy

Overview

PH Lab Products respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy explains what information we collect from you, how we use it, and how we protect it. By using our websites (www.phlabproducts.com and shop.phlabproducts.com), you agree to this policy.

Section 1 – Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume you consent to our collecting it and using it for that specific reason only. If we need your information for another reason, like marketing, we will ask for your permission directly. You can withdraw your consent anytime by contacting us at info@phlabproducts.com.

Section 2 – What Information We Collect and How it is Collected and Processed

We collect information in various ways:

• Automatically, like your computer’s IP address and usage details.
• When you register for our services or buy products.
• Through cookies, which collect anonymous data to improve your experience on our websites.

We may also collect personal information such as your name, address, and payment details when you make a purchase. If you register on our websites, we store your information in our customer relationship management (CRM) systems. Data not used for 24 months will be deleted.

Section 3 – Usage and Disclosure

We use your information to:

• Provide and improve our services and websites.
• Send you information about our products and services.
• Fulfill your orders and respond to your requests.

We may share your information with:

• Our affiliates, parent, and subsidiaries.
• Service providers who help us run our business.
• A buyer if our company is sold or merged.
• Law enforcement if required by law.

Section 4 – Your Rights in Connection with Your Personal Data

You have the right to opt out of receiving marketing communications from us. You can do this by clicking the unsubscribe link in our emails, emailing us, or writing to us at the address provided.

Section 5 – Retention

We keep your information only as long as necessary for the purposes for which it was collected or as required by law. Our retention periods depend on various factors, like ongoing relationships and legal obligations.

Section 6 – Third-Party Services

We use third-party services to process your transactions and communications. These services have their own privacy policies, and we recommend you read them.

Section 7 – Security

We take reasonable precautions to protect your information. If you provide us with your credit card information, it is encrypted and stored securely. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Section 8 – Age of Consent

Our websites are not intended for children under 16 years of age. We do not knowingly collect personal data from anyone under 16. If we discover that we have collected personal data from a child under 16 without parental consent, we will delete it.

Section 9 – Changes to this Privacy Policy

We may update this policy occasionally, so please review it often. Changes will take effect immediately upon posting on our website. If we make significant changes, we will notify you. The date this policy was last revised is at the top of the page.

Section 10 – California Privacy Rights

If you are a California resident, California law provides you with additional rights regarding our use of your personal information.

Questions and Contact Information

If you want to access, correct, amend, or delete any personal information we have about you, or if you have any questions or complaints, contact us at  info@phlabproducts.com. .